Juralco has a variety of tools and channels that can help architects achieve customised, compliant and high-performing solutions. Juralco recognises the importance of maintaining a strong relationship with architects and they do this by simplifying the process wherever possible and providing support through different stages of the specification and design process.

Juralco has an experienced and dedicated technical support team situated around NZ, ready to assist with specification, compliance and design enquiries in tandem with many online resources available for self-service by architects and designers. Their online resource is supported by EBOSS and other digital specification platforms as well as their own websites, giving architects easy access to their full repository of specification manuals, and CAD details.

Through their dedicated [email protected] email service, Juralco offer quick and efficient query resolution. Site-specific PS1 and engineering reviews are available, and Producer Statement Coversheets for Council such as AC2343/2344 can also be provided upon request. One key time-saving tool that Juralco provides is the self-service Producer Statement (PS1) functionality which enables instant sign-on and certification.

One recent example of how Juralco use their design knowledge to assist architects is a project with a nationwide retirement living provider who was looking for a cost-effective window surround solution. The client wanted to source a sill of 250mm that had no visible fixings through the head and sill flashings. Ultimately Juralco were able to offer an off-shelf solution that fit the sill width brief, even though no NZ press could manufacture this size currently. By using a back channel and fin that clipped together to hide all of the fixings, Juralco's engineers managed to achieve a span of 3.8m ensuring no fixing through head or sill flashing was visible. This created a cost-effective and efficient solution that meant no performance criteria needed to be met.

The efficiencies gained by utilising the Juralco specifier service are clear and measurable. With instant self-service options for specification manuals and PS1, hours and even days can be saved. Juralco's team of experts are also available across the country to support architect technical enquiries, Council Producer coversheets and site-specific producer statements.