Update
Suppliers now have the ability to add individual contacts (like support staff, architectural reps or even office branches) to their "Technical Support" page.
This joins the existing enquiry form which allows users to make a request for information.
You can add/edit this contact by editing your brand in the Supplier Admin.
By default the enquiry form will email to the primary email address loaded for the brand (eg [email protected]). An individual contact can be set to be the contact form recipient instead of this email address by ticking the "Contact form recipient" check box.
Further detail
For more information view the Contacts and Enquiries page in the Supplier Handbook.
Affected areas
- Technical Support page in catalogue (deployed February 2015)
- Supplier admin (deployed June 2015)